Introduction: Accessibility can be understood as the possibility that allowspeople with disabilities (PWD) being able to use, with security and autonomy,health services, urban spaces and equipment, transport, systems and means ofcommunication. There is a need to be aware PWD’ profile so that appropriateactions can be developed aiming an adequate accessibility to health services.Objective: Evaluate the profile of PWD in a Family Health Strategy (FHS)Methods: This study is part of a major project which was approved by Universityof Santa Cruz do Sul’s Research Ethics Committee registered with the protocolnumber 2.099.144. It is a qualitative exploratory descriptive study that soughtinformation about disabled users who are registered to Cristal – Harmonia FHS,located in Santa Cruz do Sul. The method used to obtain the data was through asemi-structured questionnaire applied by the fellows of Pet-Health GraduaSUSduring domiciliary visits oriented by the Community Health Agents (CHA).Partial results: The number of users with a disability in the FHS was 39. Untilnow, interviews of 14 participants were categorized and their composition wasdistributed as follows: a) as to the nature of deficiencies: 01 with mental, auditoryand Down’s syndrome; 04 with visual and 07 with motor deficiency. b) type ofservice: two categories predominated; 12 at the Health Unit and 02 home-based.Of these 14 users, 04 of them use other services such as the Ignes Moraes HealthUnit and/or consultations with a medical specialist. c) scheduling ofappointments: 09 directly at the Health Unit and the other 05 through the CHA. Itis noteworthy that 50% (06) users mentioned that it is difficult to scheduleconsultations and there is a delay in receiving care.Conclusion: At the end of the research it is intended to discuss with the healthteam, the strengths and weaknesses looking for solution for the issues that mostimpact the daily life of these users and their families. A point that we alreadyobserved and deserves a closer look is in regard to the appointment ofconsultations and getting a proper care for these population. It is also importantto maintain the quality of services already provided and the development ofaccessibility in all its dimensions.