ACCESS TO JUSTICE AND COVID-19: ONLINE MEDIATION IN THE EXTENSION PROJECT
DOI:
https://doi.org/10.17058/rjp.v12i1.17425Abstract
Due to the Covid-19 pandemic and the health situation in which the country finds itself, there was a resignification of the role of the Judiciary and in the form of conflict resolution, adopting the necessary technologies to carry out this purpose. The extension project "The Jurisdiction Crisis and the Culture of Peace: mediation as a democratic, autonomous and consensual means of dealing with conflicts" developed by the University of Santa Cruz do Sul together with the Public Defender's Office, covering the municipalities of Gramado Xavier, Herveiras , Passo do Sobrado, Santa Cruz do Sul and Sinimbu, performed virtual consultations. Mediations take place through the GoogleMeet platform, safeguarding the mediators' right to confidentiality and impartiality. In 2021, 47 consultations were carried out, with 66 people served. The rate of agreements reached was 59%, 25% of the mediations did not result in an agreement and in 16% of the cases the mediates did not attend the session. Online, mediation went beyond the sphere of the Santa Cruz do Sul district, reaching other locations, municipalities and states and allowing people to participate without having to travel. The main focus of mediation is that the parties can re-establish dialogue, aiming not only at agreement. Thus, it is undeniable that online mediation has been a major advance in access to justice in pandemic times.