Weaving narratives: good enough care at a family health unit during covid-19

Abstract

This article presents a narrative study aimed at share the experiences of a resident psychologist during the COVID-19 pandemic. I articulate the relationship between Collective Health and Psychoanalysis, bringing in the guidelines of the National Humanization Policy (PNH) and concepts from Donald Woods Winnicott's maturation theory to consider a possible, or "good enough," care approach within multidisciplinary healthcare work at a Family Health Unit in southern Brazil. The methodological strategy used was narrative research. To gather data, I recorded daily work activities in a field diary, from which three themes emerged for analysis: worker appreciation, environment, and welcoming. The analysis process was anchored in the linkages between PNH guidelines and Winnicottian psychoanalysis concepts to give context and depth to the discussions. The findings suggest that "good enough" care in public health is closely tied to creating receptive and welcoming spaces for primary care demands and implementing strategies that recognize and value healthcare work. This narrative research not only enabled self-reflection on the care practices applied in the field but also supports other primary care professionals in developing "good enough" care through the observation of PNH guidelines and contributions from D. W. Winnicott's psychoanalysis.